Sanayi Mh. Eti Sk. Seda Blok No:8:A Güngören – Istanbul
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Shipping is free on all purchases of $200 or more.
Which payment methods are accepted in the Online Shop?
We only accept payment by credit card.
How long will delivery take?
Average delivery time is 1 week.
How secure is shopping in the Online Shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
What exactly happens after ordering?
After your order is approved by our team, your information is checked and the cargo stage is started. When your order is shipped, you can view your shipping information from your customer panel.
Do I receive an invoice for my order?
Of course. You will be able to find the invoice of all your orders in your customer panel.
Send us an email
You can ask us any questions you may have about our products via this form. Your questions will be answered as soon as possible.